Shipping Policy

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged.
We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay, such as an item is on back order, we will void the pre-authorisation and contact you to let you know.

Order Delivery:

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 2 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 3 working days, please reach out to us via email at support@detectoristdirect.co.uk so that we can help.

As we use a range of courier services, delivery times may vary slightly depending on the service used and your location. We aim to get your order to you within 2-4 working days.

Please note that we ship to UK only (Mainland & Northern Ireland).

Damages:

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to support@detectoristdirect.co.uk so that we can open an insurance claim on your behalf.